Terms and Conditions
Welcome to Sarai Assist! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website and placing an order, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. General Information
- Sarai Assist provides a curated selection of fashion and apparel products for purchase.
- All products are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
2. Order Process
- Placing an Order: When you place an order on our website, you agree to provide accurate and complete information, including your name, address, contact details, and any other required information.
- Order Confirmation: After placing your order, you will receive a confirmation email. This email serves as an acknowledgment of your order and does not guarantee acceptance. We reserve the right to cancel or reject any order at our discretion.
- Cash on Delivery (COD): We only offer the Cash on Delivery (COD) payment method. The total order amount is to be paid in cash directly to the delivery agent upon receipt of your order. No other payment methods are accepted at this time.
3. Pricing and Payment
- Product Pricing: All product prices are include applicable taxes unless otherwise stated.
- Shipping Fees: Shipping costs may apply depending on your location. You will be informed of the shipping fees before completing your order.
- Cash on Delivery Payment: The total amount for your order, including the cost of the products and shipping fees (if applicable), must be paid in cash upon delivery of the order. No payment will be processed online, and we do not store payment information.
4. Delivery
- Delivery Time: We strive to deliver your order as quickly as possible, typically within 6 business days. However, delivery times may vary depending on your location and availability of the product.
- Delivery Address: You are responsible for providing an accurate and complete shipping address. If the address is incorrect, we may not be able to deliver your order.
- Delivery Issues: If there are any issues with delivery, such as missing items or delays, please contact us immediately at [Insert Contact Information]. We will do our best to resolve any problems.
5. Returns and Exchanges
- Returns: We accept returns within [Insert Return Period] days from the delivery date, provided the products are in their original condition, unused, and with the original tags attached. Return shipping fees may apply.
- Exchanges: If you wish to exchange a product for another size or style, please contact us to arrange the exchange.
- Non-returnable Products: Certain products may not be eligible for returns or exchanges, such as intimate apparel or clearance items. Please check the product details before purchase.
6. Privacy and Security
- We are committed to protecting your privacy and personal information. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.
- We use industry-standard security measures to protect your personal information, but please note that no method of transmission over the internet is completely secure.
7. User Responsibilities
- Accuracy of Information: You are responsible for providing accurate, complete, and current information when placing an order. This includes your contact information and shipping address.
- Prohibited Conduct: You agree not to use our website for any unlawful or prohibited activities, including but not limited to fraudulent activities, or the distribution of harmful content.
8. Limitation of Liability
- Sarai Assist is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, even if we have been advised of the possibility of such damages.
- Our total liability for any claim arising out of or in connection with your order is limited to the amount paid for the product(s) purchased.
9. Intellectual Property
- All content on the Sarai Assist website, including text, images, logos, and product designs, is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any of our content without permission.
10. Changes to Terms and Conditions
- We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective as of the date posted. You are encouraged to review these Terms regularly.
11. Governing Law
- These Terms and Conditions are governed by the laws Any disputes will be subject to the exclusive jurisdiction of the courts
12. Contact Us
If you have any questions regarding these Terms and Conditions, or need assistance with your order, please contact us at: [email protected]